disable driver updates from Microsoft (see below), reboot the system:įailing that, try the above steps again, but this time using the driver for the Asus Z170-A mainboard. if there is such a driver, type pnputil -d oemxx.inf /force where xx is the number for the realtek audio driverĥ. check if there is still a realtek HD audio driver (driver package provider should be realtek, and class control for audio, video and gaming)Ĭ. type pnputil -e to list the installed driver packagesī. remove any remnants using PNPUtil from the command promptĪ. uninstall any realtek HD audio driver from control panel -> softwareģ. remove the device in device management (check 'remove driver')Ģ. It's a long shot, but have you tried disconnecting from the internet (unplugging the ethernet cable), followed by these steps:ġ. Or perhaps changing the installation location, but it doesn't even give you the option for that, unfortunately. perhaps if I could somehow keep what it has, I could place it there again afterwards, but I don't know how to do that. Looking more closely at the Realtek folder in Program files (x86) (why is it in x86?) shows that the driver first installs, but when it's ready the entire folder is cleared for some reason.

I tried this (and many more other things), but it always said (rough translation) 'the best drivers for this device have already been installed' and 'no better or newer driver has been found for this device'. And said EXE file is a self-extraction executable which can be extracted using 7-Zip, so you can still follow the instructions listed above. The EXE file with only the 64 bit driver did work for me though. You might not get all the additional software such as the control panel applet etc., but at least you should get sound working.Īlso, I've had problems with the 32/64 bit driver refusing to install, error'ing out on multiple systems. With a bit of luck it'll find the right driver and install it.

If you've downloaded the ZIP file, extract it, open device manager, right click on the HD audio device, click 'update driver.', select 'search my computer for driver software', browse to the folder where you extracted the ZIP file, check 'include subfolders' and click next.

Asus multimedia video controller